Privacy Policy

1. Data We Collect

• Personal Information: Name, email, phone number, billing details.
• Professional Information: CV, expertise, employment history (for Experts).
• Usage Data: IP address, browser type, session logs, cookies.

2. How We Use Your Data

• To match Clients with relevant Experts.
• To process payments and manage bookings.
• To improve Platform functionality and user experience.

3. Legal Basis for Processing

• Consent: For marketing and non-essential cookies.
• Contractual necessity: To provide services.
• Legal obligation: For compliance with tax and regulatory requirements.
• Legitimate interest: For analytics, fraud prevention, and service improvement.

4. Data Sharing

We may share data with:

• Payment processors
• Cloud hosting providers
• Analytics services
• Legal authorities (if required)

We do not sell your personal data.

5. International Transfers

• Data may be transferred outside the EU/EEA with appropriate safeguards (e.g., Standard Contractual Clauses).

6. Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Object to processing
• Withdraw consent
• Lodge complaints with supervisory authorities

7. Data Retention

• We retain personal data only as long as necessary for service delivery, legal compliance, or legitimate business purposes.

8. Security Measures

• We use encryption, access controls, and secure servers to protect your data.
• Staff are trained in data protection and bound by confidentiality agreements.

9. Cookies

• We use cookies for session management, analytics, and user preferences.
• You can manage cookie settings via your browser.

10. Children's Privacy

• Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Updates

• We may update this policy periodically. Changes will be posted on this page.